Twelve nursing homes formerly operating under the Mission Point Healthcare banner have quietly rebranded as “Intersect Healthcare”—but the change in name may not reflect a change in care.
According to a recent investigative report by MLive, some of the homes now bearing the Intersect name remain among the worst in the country. Two, located in Hancock and Grandville, are candidates for the federal government’s Special Focus Facility program, a designation for facilities with especially poor records of care.
One of these homes, Intersect Healthcare of Hancock, was fined $180,000 after a 2023 COVID-19 outbreak infected nearly every resident and led to one death. The Grandville facility was cited for allowing a patient’s pressure wounds and broken arm to worsen until he died of sepsis.
It remains unclear whether the rebranding represents a full ownership change, as workers referred questions to Prestige Healthcare, which owns the Medilodge chain. Prestige has declined to clarify its role, though filings show their attorney signed off on the name change. The federal Medicaid database still lists the homes as affiliated with Mission Point.
This corporate shell game raises concerns that families and residents may be misled by surface-level changes.
Attorney Donna MacKenzie, who represents victims of nursing home neglect, warns: “Changing a name doesn’t erase a history of abuse and neglect. Families deserve real accountability and transparency—not a new logo masking the same failures.”
Mission Point’s record speaks for itself: over 1,300 citations in four years, consistent reports of short staffing, lack of supplies, and horrifying instances of abuse. These are not isolated incidents. One home left a man’s wound untreated until it became infested with maggots; another resident was physically assaulted by staff.
Even as one Mission Point facility filed for bankruptcy this month—listing nearly $10 million in debt—others continue operating under new names with many of the same problems.
Families should stay informed, ask hard questions, and know their rights. A name change doesn’t fix systemic neglect.
To read the full article, visit: MLive – Mission Point nursing homes rebranded, but troubling issues persist